I was unable to obtain my dependent’s prescription? I lost my prescription or I need a vacation supply?

INDECS will verify eligibility and advise if there is an update needed for their dependent such as Age 26 or perhaps a COB update is needed. If the member lost their prescription they should contact CVS Caremark at 844-345-2792 or for a vacation override they should also contact CVS Caremark as they are allowed two overrides per… Continue reading I was unable to obtain my dependent’s prescription? I lost my prescription or I need a vacation supply?

Where and how is a claim filed?

When an active member goes to an in-network provider, the provider submits the claim to the local BC/BS office that they would submit any BC/BS claim to. If an active member goes to an out-of-network provider, the provider will, in most cases, also submit the claim to the local BC/BS office. If not, then the… Continue reading Where and how is a claim filed?

Latest News

To receive your FREE Flu Vaccine, COVID-19 vaccination or COVID-19 booster shot simply go to any participating pharmacy and present your OU Health member ID card.



New Medical Card Issued for OU Health Plan
Tuesday,January 2 2022

In addition to the newly issued prescription cards you recently received from Navitus, Medicare members will also be receiving an...

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