As you may be aware of by now, Anthem Health, the parent company of Empire BC/BS was the target of cyber attack that exposed a variety of information regarding Private Health Information (PHI) to hackers. Due to the working relationship that the Plan has with Empire, we feel that our member’s PHI exposure is very limited at this time.
The forensic investigation is ongoing – Anthem disclosed this cyber-crime earlier than other organizations who had the same crime committed against them, and so pertinent details are still being uncovered. We do not know if any of the OUSDHP membership file was accessed – the identification of those members specifically affected is a key and time consuming part of the process. For the most up to date information and Frequently Asked Questions (FAQ’s) please visit AnthemFacts.com .
Anthem is in the process of retaining a crediting monitoring service company.
In regard to members protecting themselves at this point in time:
We recommend that members regularly review statements from their accounts and periodically obtain credit report from one or more of the national credit reporting companies. Members may obtain a free copy of your credit report online at www.annualcreditreport.com, by calling toll-free 1-877-322-8228, or by mailing an Annual Credit Report Request Form (available at www.annualcreditreport.com) to: Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA, 30348-5281.
As a precautionary step, members may wish to place a fraud alert on their credit file. A fraud alert tells creditors to contact you before they open any new accounts or change existing accounts. Members can call any one of the three major credit bureaus listed below. As soon as one credit bureau confirms a fraud alert, the others are notified to place fraud alerts. All three credit reports will be sent to the member, free of charge, for review.
Equifax Experian TransUnionCorp
800-525-6285 888-397-3742 800-680-7289