Introduction to INDECS Corporation
1(888) 4‐INDECS (446‐3327)
INDECS CORPORATION is the Health Plan’s Third Party Health Administrator (TPA). As a self‐funded
municipal cooperative plan, the Orange Ulster School Districts Health Plan (OUSDHP) employs INDECS to
administer the Plan in accordance with the Plan’s provisions.
INDECS’ Customer Service answers Plan Members’ questions regarding claims status, benefit provisions,
the Plan’s Prescription Drug Program, eligibility, student and COBRA status, issues Plan ID cards, and
performs other administrative activities.
To review your claims history, claim payment status, eligibility and other enrollment information, members can access the INDECS Connection 24 hours a day, 7 days a week by clicking on the above link to the INDECS website. (Requires personal registration for HIPAA privacy and security.) You may also contact INDECS directly at 1(888) 446‐3327 to speak with a Customer Services Representative.
INDECS also coordinates overall Plan benefit management, bringing centralized administration to the Plan Membership. Working with the Health Plan’s Trustees, and the participating School Districts’ Directors, INDECS acts as a facilitator to multiple associated Plan vendors such as: National Blue Cross/Blue Shield, the Plan’s designated Participating Provider Organization “PPO”; EnvisionRx Options, the Plan’s general pharmacy and specialty pharmacy benefits manager; HealthCare Strategies (HCS), the Plan’s utilization review company; Quantum Network, the Plan’s behavioral PPO network and management services; Optum Health, the Plan’s physical therapy and chiropractic PPO network
TO BE SURE YOU RECEIVE THE HIGHEST LEVEL OF BENEFITS WITH THE LOWEST “OUT‐OF‐POCKET”
COSTS, ALWAYS BE SURE TO USE A PPO IN‐NETWORK PROVIDER.
While most hospital, medical and surgical claims are submitted directly by providers (to the Plan’s
primary medical plan PPO network ‐ National BC/BS), the claims are processed by INDECS and paid by
your Plan. The OUSDHP processed claims are then available on your personal web page on the INDECS
Connection website at www.indecscorp.com. Click on “INDECS Login” to register your private account,
The Plan Document;
Plan Benefit Summary;
Sign up for paperless Explanation of Benefits (EOBs);
Review recent OUSDHP Health Beat newsletters, and
Other administrative forms and communications.